Fibertech, Inc. has been the foremost leader in the repair of plastic material handling containers since 1985. Throughout the years of repairing almost every brand and design of bulk storage and shipping container, Fibertech has been able to analyze the areas of these containers that are consistently damaged and in need of repair. This knowledge has enabled us to design and manufacture our own line of quality material handling containers that we believe will help to reduce or eliminate the need for constant repair. In fact, we believe so strongly that our containers are structurally and functionally superior to any product on the market, that we are willing to back our product with the best warranty available. The Fibertech product line of containers will carry a Four (4) Year Limited Warranty.

Definition of our Four-Year Warranty Program

This warranty program is our commitment to you, the original purchaser, that each Fibertech container will be free from defects in manufacturing for a period of four (4) years from the date of delivery. If a container is found to have a defect(s) in material or workmanship, we will take the appropriate actions defined in this warranty to resolve any issues.

Our Responsibility to the Customer

Fibertech, Inc. will repair or replace, whichever is deemed appropriate, any of our products that are recognized as defective within the terms and conditions of this warranty. Fibertech will not be responsible for transportation and handling costs incurred in the repair or replacement process.

Your Responsibility for Warranty Enactment

If you do notice a defect by terms of this warranty, please notify Fibertech via phone call or writing within four (4) years from the date of delivery. Please include a copy of the invoice as proof of purchase date. Also, please include a brief description of the specific nature of the defect. Please feel free to utilize our national network of representatives to inspect the product and aid you in making your warranty claim. Fibertech will, at our discretion, arrange for the repair, replacement or full reimbursement of buying price. This warranty gives you specific legal rights, and in certain states additional legal rights may apply. Except for those other rights, Fibertech's responsibilities are limited to the prescribed solutions provided by this warranty.

Limitations

Fibertech's limited four (4) year warranty is the strongest in the industry, but we also must set forth a few limitations.

Improper use: This warranty does not cover damage caused by abuse or accident, forklift abuse or any device used for dumping or movement that subjects the container to excessive stress.

Improper care: A good maintenance program will reduce damage. We will not warrant damage that can be eliminated by a washing and cleaning program (ask us about the Fibertech program). Scratches, dings, gouges, etc., are considered normal wear and tear associated with normal usage. You may also find colors fade due to years of wear. Although this is not a common occurrence, certain pigments are susceptible to fade. The containers may bulge and change shape. These are common characteristics and properties of plastic and its components and cannot be considered a defect in manufacturing.

We will not pay for consequential or incidental damages under this warranty. This includes any loss, damage or expense other than the container itself. Fibertech, Inc. is committed to providing customer service and support unparalleled in the industry. We will take whatever steps necessary to provide you and your company with a courteous, expedient solution to your claim.

Please forward your warranty claim to:

Fibertech Attn: Customer Service Department 2701 W 1100 S Huntingburg, IN 47542